Privacy Policy For Our Water Restoration Company
Who We Are
Fort Worth Damage Pros provides restoration services in Fort Worth, Texas, fixing water, fire, and mold damage. This policy explains how we collect, use, and protect information you share on our website. We handle data from clients, job sites, and online interactions with care.
Our goal is to keep your trust by being clear about our practices and following rules in Fort Worth, Texas. This applies to all visitors, clients, and partners working with us.
Information We Collect
We collect what you share, like your name and address when you request a quote. Job details, such as property damage photos and notes, help us plan repairs. Device data, like browser type, improves our site. Cookies track visits for better function.
We may get information from partners, like insurers, to coordinate services. Only necessary data is gathered to do our job well.
How We Use Information
Your information helps us deliver services, schedule crews, and create estimates. We use it for billing, insurance claims, and safety checks. Quality control and customer support rely on your feedback. Data improves our website and prevents fraud.
We follow laws and keep records for compliance. All uses focus on getting your home or business back to normal quickly and safely in Fort Worth, Texas.
Cookies and Similar Technologies
Cookies are small files that help our site work better. They save your preferences or track site usage. Some are needed for basic features; others help us understand traffic.
You can limit or clear cookies in your browser settings. Without cookies, parts of our site may not work as smoothly. Check your browser help for steps to manage them.
Sharing and Disclosure
We share information with service partners, like subcontractors, to complete jobs. With your okay, we send details to insurers for claims. Payment processors get billing data.
We share when laws require it or for safety reasons. We never sell your information. All sharing follows strict rules to protect your data and keep it private in Fort Worth, Texas.
Data Retention
We keep records as long as needed for jobs, safety, taxes, or laws. Job notes might stay for a few years; tax records longer. Each document type follows specific rules.
We delete data when it’s no longer required, ensuring we meet legal standards while keeping your information safe in Fort Worth, Texas.
Your Choices and Rights
You can ask to see or update your information. Request deletion if it’s not needed for legal reasons. Limit how we use your data or manage cookies through your browser.
Send requests by mail to 9800 Hillwood Pkwy Suite 164, Fort Worth, TX 76177, United States. We’ll respond quickly to help you control your information.
Security
We limit who sees your data to trained staff only. Physical and technical protections, like locked files and secure systems, guard your information.
Employees learn safe handling practices. No system is perfect, but we take reasonable steps to keep your data safe during storage and sharing in Fort Worth, Texas.
Children’s Privacy
Our services and website are not for children under 13. Accounts are for adults or their authorized representatives. We don’t knowingly collect data from kids.
If we learn of such data, we delete it quickly to follow rules and keep our site safe for Fort Worth, Texas users.
Data Transfers
Some vendors may process data outside Fort Worth, Texas. We use contracts and checks to ensure they protect your information.
Reasonable safeguards, like secure systems, are in place during transfers to maintain privacy and meet legal standards for our clients.
Changes to This Policy
Fort Worth Damage Pros may update this policy to reflect new practices or laws. The latest version will always be on this page.
Using our website after changes means you accept them. Check back here for updates to stay informed about how we protect your data.
Contact Us
For privacy questions or requests, write to us at 9800 Hillwood Pkwy Suite 164, Fort Worth, TX 76177, United States.
We’ll address your concerns quickly and clearly to help you understand our practices.
Definitions
Personal information: Data like your name or address that identifies you.
Processing: Any action we take with data, like collecting or storing.
Service providers: Partners we work with to deliver restoration services.
Cookies: Small files that help our website function and track usage.